Customer Success Software and Customer Success Platform
Unlimited Onboarding and Nurturing

CUSTOMIZABLE SURVEYS

Get a free, no obligation demo and help combat customer churn today

FEATURES AND BENEFITS OF OUR CUSTOMER SUCCESS SOFTWARE

Enhance the customer experience significantly.

Unlimited Surveys
Unlimited Customer Success Managers
Retention Rate Tracking

Elevate awareness of customer concerns.

Improve efficiency and accountability.

Remove the guesswork about your churn rate.

Ongoing Support
Usage Tracking Score
Health Score Monitoring
Net Promoter Score Tracking

Discover the likelihood of customers endorsing you or leaving you.

Get a big picture look at customer satisfaction.

Understand if, when and how your product is being used.

Get the most out of your customer success software.

Want to find out if your customers are fully satisfied? Our surveys provide feedback on the use of your product and ways to improve customer experience.

Net Promoter Score (NPS)

Your net promoter score helps you to gauge the loyalty of your clients and their satisfaction.

Customer Churn Dashboard
Customer Success Software and Customer Success Platform

The point of Kilterly is to give companies the ability to automate campaigns, surveys, tasks, alerts and to give them the data insights to know where the health of their relationship with the client stands.

Matt R.

Tech Lead, Health, Wellness and Fitness

 Integrates with these and Other Leading Apps

Drag and Drop Questions

Simply drag and drop different types of question to create surveys for your customers.

Responses

Track all your surveys, responses and answers to gain insights about your customers.

Customer Success Software and Customer Success Platform

Customer Churn Dashboard

Manage and monitor your customers’ satisfaction and behaviors through insightful data, helping your team make the best decisions based on customers’ needs. 

Retention Rate Calculation

Retention rate metrics to determine which customers are at risk of churning.

Ticketing Score Status

Create and monitor the status of tickets sent through FreshDesk, ZenDesk and other tools.

Client Usage Score

Observe logged interactions from any of your clients. 


CAMPAIGN MANAGEMENT

Create and build unlimited campaigns to fully automate your customer success playbook. 

Multiple Trigger Options

Set triggers for your campaigns through scores, date, time, tickets and client status.

Unlimited Email Assets

Send emails to follow up with clients and market to them.

Task Alerts

Set alerts for touchpoints such as phone calls, emails, meeting requests etc.

Customer Success Software

to Boost Retention and Reduce Churn 

Kilterly provides insights and tools that help you build and maintain an effective customer success strategy while creating cross sell and upsell opportunities.

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WHAT OUR CUSTOMERS THINK

It has been great working with Kilterly and using the product. Great team and great product. I look forward to continuing our relationship and continue to improve our customer & revenue retention.

Alvin A.

Vice President, Computer Software

Customer Retention issues are usually addressed as a question in the past tense - "What happened?" Kilterly helps turn that into "What's happening?" Which is great when it saves the loss of a customer over some trivial hurdle.

Jason D.

Software Engineer, Financial Services

GET FREE DEMO

THAT THING YOU DO BETTER THAN EVERYONE ELSE

Kilterly’s customer success software helps you keep your customers happy, engaged and loyal. Kilterly provides a crystal clear view into your customer health data and robust tools to create a great customer experience.

Take a look at the brief explainer video and then get a no obligation, no pressure free online demo with one of our customer success specialists.

SEE HOW

IT WORKS

MAKE CUSTOMER SATISFACTION

GET FREE DEMO

GET A FREE LIVE DEMO OF KILTERLY AND HELP COMBAT CUSTOMER CHURN TODAY!

© 2019 Kilterly LLC, Customer Success Software. All Rights Reserved

Kilterly LLC

sales@kilterly.com

5500 Wild Rose Lane, Suite 400

West Des Moines, IA 50266

(800) 450-0483

GET A FREE LIVE DEMO OF KILTERLY AND HELP COMBAT CUSTOMER CHURN TODAY!