Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Better Customer Onboarding

CUSTOMIZABLE SURVEYS

© 2019 Kilterly LLC, Customer Success Software. All Rights Reserved

GET A FREE, NO OBLIGATION demo AND HELP COMBAT CUSTOMER CHURN TODAY! 

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

FEATURES AND BENEFITS OF OUR CUSTOMER SUCCESS SOFTWARE

Bringing on new customers is a snap.

Unlimited Custom Surveys
Unlimited Customer Success Managers
Retention Rate Tracking

Know what your customers are thinking.

Enhanced accountability at any team size.

No more guessing: Which customers are about to leave?

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Ongoing Support
Usage Tracking Score
Health Score Monitoring
Net Promoter Score Tracking

Know which customers might endorse you – or leave you.

Get a big picture look at customer satisfaction.

Understand if, when and how your product is being used.

Get the most out of your customer success software.

Want to find out if your customers are fully satisfied? Our surveys provide feedback on the use of your product and ways to improve customer experience.

Net Promoter Score (NPS)

Your net promoter score helps you to gauge the satisfaction and loyalty of your clients.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

The point of Kilterly is to give companies the ability to automate campaigns, surveys, tasks, alerts and to give them the data insights to know where the health of their relationship with the client stands.

Matt R.

Tech Lead, Health, Wellness and Fitness

 Integrates with these and Other Leading Apps

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Drag and Drop Questions

Customizing customer surveys is easy with different drag-and-drop questions.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Responses

Track all your surveys, responses and answers to gain insights about your customers.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Customer Churn Dashboard

Manage and monitor your customers’ satisfaction and behaviors through insightful data, helping your team make the best decisions based on customers’ needs.

Retention Rate Calculation

Retention-rate metrics help determine which customers are at risk of leaving.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Ticketing Score Status

Create and monitor the status of tickets sent through FreshDesk, ZenDesk and other tools.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Client Usage Score

Know who, how, and how often, your clients are using your product.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

CAMPAIGN MANAGEMENT

Create and build unlimited campaigns to fully automate your customer success playbook.

Multiple Trigger Options

Set triggers for your campaigns through scores, date, time, tickets and client status.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Unlimited Email Assets

Send emails to follow up with clients and market to them.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Task Alerts

Set alerts for touchpoints such as phone calls, emails, meeting requests, etc.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

WHAT OUR CUSTOMERS THINK

It has been great working with Kilterly and using the product. Great team and great product. I look forward to continuing our relationship and continue to improve our customer & revenue retention.

Alvin A.

Vice President, Computer Software

Customer Retention issues are usually addressed as a question in the past tense - "What happened?" Kilterly helps turn that into "What's happening?" Which is great when it saves the loss of a customer over some trivial hurdle.

Jason D.

Software Engineer, Financial Services

GET A LIVE DEMO
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

MAXIMIZE CUSTOMER RETENTION, BUILD STRONG RELATIONSHIPS AND GROW REVENUE

Kilterly’s customer success software can help you:

THE #1 CUSTOMER SUCCESS SOFTWARE

LIVE DEMO

Kilterly’s customer success software helps you keep your customers happy, engaged and loyal. Kilterly provides a crystal clear view into your customer health data and robust tools to create a great customer experience.

Contact us today for a no obligation free demo with one of our customer success specialists.

Kilterly LLC

sales@kilterly.com

5500 Wild Rose Lane, Suite 400

West Des Moines, IA 50266

(800) 450-0483

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software
Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Increase revenue by 80% or more over the next two years.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Boost your total customer count by 150% or higher.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Decrease customer acquisition costs by 30%.

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software

Keep your customers happy, engaged and loyal.

Interested? Watch our brief explainer video, and then get a free, no-obligation demo with one of our customer success specialists.

Get a Free Live Demo With Chris - our Customer Success Guru

Customer Success Software, Customer Success Platform, Customer Satisfaction, Customer Retention Software